Managed IT Services

Consolidate Everything. Free Yourself from the Chaos.

Stop juggling multiple IT suppliers and start focussing on what matters most — running your business.

Most businesses are drowning in IT complexity. Systems that don’t talk to each other. Technology that holds you back instead of moving you forward. Constant firefighting instead of strategic growth. Different suppliers pointing fingers when things go wrong whilst your business suffers.

We’ve made it our mission to transform IT chaos into competitive advantage. As part of CS Group, with offices in Ringwood and London, we don’t just understand technology — we understand business. Our dedicated team has one purpose: making IT work seamlessly for you, not against you.

You need simplicity, consistency, and control — not more complications.

One Partner. One Team. Complete Accountability.

Sentinel’s Managed IT Service provides everything your business needs under one roof. No more chaos. No more finger-pointing when things go wrong. Just complete accountability and seamless support that keeps your business moving forward. 

How can we help?

What's Included:

With Sentinel IT Consultancy, we transform the way businesses view and use technology. Instead of seeing IT as a cost centre, we help you turn it into a strategic investment that drives measurable returns—through automation, improved customer experiences, and data-driven decision-making. 

Our expert guidance prevents costly technology missteps, ensuring your systems are scalable, integrated, and aligned with your growth goals. With a deep understanding of what works across industries, we design technology strategies that not only support rapid expansion but also build lasting competitive advantages. Partner with us to unlock the full potential of your technology and accelerate your business success.

Complete IT Management

Stop firefighting. Start preventing

  • Managed Microsoft 365 Complete management of your Microsoft 365 environment
  • Managed Microsoft Exchange Online Email Professional email management with enhanced functionality
  • Enhanced Email Security Protection against phishing and malware threats
  • Managed SharePoint, OneDrive and Teams Seamless collaboration tools configured for your workflow requirements
  • Managed Multi Factor Authentication Enhanced security without compromising user experience
  • Managed Microsoft Azure AD Unified user management and secure access across all systems
  • Managed UK Based Cloud Backup Professional-grade backup
  • Remote Monitoring and Management We catch problems before you know they exist. No more Monday morning disasters
  • Defender Endpoint Security Enterprise-grade threat protection integrated with your existing ESET solution
  • Network Management Your network runs properly. All the time. No excuses.
  • Licence Management Stop paying for software you don’t use. We track everything and make sure you’re compliant.
  • Asset Tracking Know what you own, where it is, when to replace it. Simple.
  • Disaster Recovery When things go wrong, we get you back online. Fast.

You deserve better than faceless support that treats you like a ticket number. Our engineers know your business inside out, understand your challenges, and have the skills to solve them properly.

  • Your Personal IT Team – We’re not an outsourced helpdesk. We’re your IT department, working exclusively for you during business hours
  • Direct Access – No phone trees, no transfers. Call us directly and speak to the same engineers every time
  • Unlimited UK Helpdesk (Mon-Fri, 8:00-18:00) – Immediate access to technical experts who know your business by name, not account number
  • 24/7 Emergency Support – Critical issues handled around the clock because disasters don’t wait for business hours
  • On-Site Support – Your dedicated engineers visit within 50 miles when you need hands-on help, not just remote troubleshooting
  • End-User Assistance – Every member of your team can call us directly for help, making them more productive and less frustrated

Too many IT companies treat you like a contract. We treat you like a partner whose success matters.

  • Regular Account Reviews We conduct regular reviews of your account to discuss performance, address any concerns, and explore opportunities for improvement and optimisation.
  • Dedicated Account Management Each client is assigned a dedicated account manager who serves as your primary point of contact, providing personalised service and ensuring your needs are met.
  • Customer Ticket Portal Access our user-friendly ticket portal on both mobile and desktop devices to view open support tickets, track progress, and effortlessly communicate with our support team.

Predictable Costs. No Surprises.

Our subscription service is based on a cost per user/month, offering you exceptional value for a comprehensive suite of IT support and management services.

Tired of surprise bills? Hidden costs? Per-incident charges? So were we. One price covers everything above.

What you won't pay extra for:

  • Basic support calls
  • Software updates
  • Security monitoring
  • Account management

The Real Benefits:

Stop Wasting Time

Actually Save Money

Sleep at Night

Grow Without IT Headaches

Real People.Real
Relationships.

Getting Started is Simple

Getting started with Sentinel IT Managed Services is straightforward and stress-free.

We begin with a comprehensive assessment to understand your current systems, workflows, and unique needs—no one-size-fits-all solutions. From there, we manage a seamless migration, carefully planning each step to ensure zero disruption to your operations. 

Our dedicated support continues through go-live, ensuring everything runs smoothly and any issues are immediately addressed. 

Beyond implementation, we offer an ongoing partnership focused on continuous improvement, helping your technology evolve with your business and deliver lasting value.

Complete Assessment

Understanding exactly what you need

We audit your current systems, understand your workflows, and identify opportunities for improvement. No generic solutions — everything tailored to your specific requirements.

Detailed project plan with clear timelines, testing phases, and contingency procedures. Your business keeps running throughout the transition.

Enhanced support during and after migration. We’re available whenever you need us to ensure the transition is completely smooth.

Regular reviews to ensure you’re getting maximum value. Strategic planning for future growth. Technology that evolves with your business.

Solutions

Cloud Services

Your team needs access to systems and data wherever they are. Our cloud solutions eliminate the complexity of managing servers whilst giving you enterprise-level performance and security.

Cyber Security

Sentinel delivers effective cybersecurity that keeps your business safe from threats — seen and unseen. We protect your data, systems, & reputation so you can focus on running your business, not defending it.

Connectivity Solutions

Unreliable internet kills productivity. We provide rock-solid connectivity solutions that keep your business running, no matter where you are.

Software & Licensing

Software licensing is complicated and expensive when done wrong. We manage everything, ensure compliance, and make sure you’re getting maximum value.

Hardware & Infrastructure

Hardware fails. Networks break. We provide business-grade equipment and keep everything running smoothly.

Voice & Communications

Poor communication costs deals and frustrates customers. Our voice solutions ensure every call is clear and every team stays connected.

Frequently Asked Questions

We manage the entire process, including auditing your current setup, migrating services with zero downtime, and training your team on new systems.

Absolutely. We’re vendor-agnostic and work with whatever technology makes sense for your business, not what’s easiest for us.

Everything listed above. The only additional costs are for hardware purchases or major project work, which we quote separately and transparently.

Ready to Simplify Your IT?

Stop firefighting IT issues and start building your future. Get comprehensive managed IT support that actually makes sense.

No obligations. Just honest advice about what your business needs.