Telephony: Crystal Clear Calls. Seamless Collaboration

Your Phone System is Killing Deals.

Stop losing customers to poor call quality and start impressing them with professional communications.

How many opportunities have you lost to dropped calls? Poor audio quality during important negotiations? Customers unable to reach the right person? Calls that go to voicemail because your system can’t handle multiple lines? Your phone system should win business, not lose it.

Traditional phone systems are expensive, inflexible, and unreliable. Installation takes weeks. Adding lines costs a fortune. Remote working is impossible. Integration with modern business tools doesn’t exist. Meanwhile, your customers judge your professionalism by how well your phones work.

We’ve made it our mission to transform business communications. As part of CS Group, with offices in Ringwood and London, we don’t just provide phone systems — we create complete communication solutions. Our mission is simple: ensure every call enhances your professional reputation and connects your team effectively.

Professional Communications. Modern Flexibility.

Sentinel’s Telephony solutions provide crystal-clear voice communications with the flexibility to support how modern businesses actually work.

How can we help?

What You Get:

Sentinel Voice (Cloud Telephony)

Professional phone system without the hardware headaches
Stop being limited by physical phone systems. Cloud telephony that works anywhere your business operates.

Microsoft Teams Voice Integration

Unified communications across all your business tools
Switching between different communication tools. Integrate voice calling directly into Microsoft Teams for seamless collaboration.

Advanced Telephony Features

Professional capabilities that impress customers
Your phone system should enhance your professional image, not undermine it.

Multi-Site Communications

Connecting all your locations seamlessly
Your business isn’t limited to one location. Your phone system shouldn’t be either.

Hardware & Integration

Professional equipment that works reliably
The right hardware makes all the difference to call quality and user experience.

Why Businesses Choose Sentinel Telephony

At Sentinel Telephony, we help businesses make every call count. Our solutions deliver crystal-clear audio, professional call handling, and seamless connectivity that leaves a lasting impression on your customers. 

Designed for the modern workforce, our systems support flexible working—whether your team is in the office, at home, or on the move. 

With predictable monthly pricing and no hidden costs, you get enterprise-grade features without the traditional telephony expense. Plus, our systems integrate effortlessly with your existing business tools, boosting productivity and enhancing customer service. With Sentinel, your communications become a strategic asset, not just a utility.

Make Every Call Count

Professional communications that win business

First impressions matter. When customers call your business, they form immediate judgements about your professionalism based on how well your phones work.

Our telephony solutions ensure every call reflects positively on your business. Crystal-clear audio quality. Professional greeting systems. Calls answered quickly by the right person. No dropped connections or poor quality that undermines your reputation.

Your team doesn’t just work from one office anymore. They’re at home, travelling, visiting customers, working from co-working spaces. Traditional phone systems can’t support this flexibility.

Our solutions follow your team wherever they work. Same phone number on office desk, mobile device, and home office. Seamless call transfer between locations. Full functionality regardless of physical location.

Traditional phone systems are expensive. Line rental, call charges, maintenance contracts, expensive hardware. Costs that spiral as your business grows.

Cloud telephony provides enterprise features at predictable monthly costs. Unlimited UK calling. International rates that don’t shock. No expensive hardware to maintain. Costs that scale predictably with your business.

Your phone system shouldn’t exist in isolation from other business tools. Integration with CRM systems, email, calendars, and collaboration tools enhances productivity and improves customer service.

Our solutions integrate with the tools you already use. Customer information appears automatically during calls. Call history integrates with CRM records. Voicemails appear in email. Everything works together seamlessly.

Real People.Real
Relationships.

Getting Started is Simple

Communication Assessment

Understanding how your business communicates

Solution Design

Tailored telephony for your specific needs

Professional Installation

Deployment that works from day one

Ongoing Optimisation

Continuous improvement for maximum value

Ready for Professional Telephony?

Stop accepting poor communications that undermine your business. Get telephony solutions that actually enhance your professional reputation.

Find out how professional telephony can improve your customer experience and team productivity.