Getting to Know the People Behind CS Group
At CS Group, great IT support isn’t just about technology, it’s about the people who deliver it. That’s why we’re launching our Meet the Team series, giving you an inside look at the talented individuals who make up the CS Group family. From managing client relationships to keeping businesses secure and running smoothly, each team member brings something unique to the table. First up, we sit down with Rob Woodrow, who joined CS Group in March 2025 and is responsible for nurturing Sentinel’s relationships with existing customers, to find out what drives him, what he loves about his role, and how he’d sum up the CS culture in just one word.
Ben joined CS Group in August 2023 and is responsible for managing Sentinel’s service desk operation. His team provides 1st and 2nd line support for our ever-growing cohort of customers. We asked Ben a few questions:
What do you like most about your role at CS Group?
Knowing that every day we make someone’s life a little bit easier, by using automation in smarter ways and introducing new ideas and new technology where appropriate.
Why do you think that outsourcing IT support is such a great solution for small companies?
In short, it’s all about experience. The CS Group technical team has developed considerable know-how and a vast amount of experience from delivering solutions and supporting technologies on behalf of businesses across multiple sectors.
Describe the CS culture in one word?
Family
What’s your passion outside work?
I enjoy all things outdoors, hiking, sailing, water sports and now sea swimming. I love spending time with my amazing twins!
Favourite holiday location?
Dorset, every day is a holiday for me! …I’m originally from Hertfordshire.
Favourite nibble or tipple?
Since visiting Dublin to learn all about the latest technology from industry leaders. Guiness has become my new tipple!
